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Ash Dey
Ash Dey May 04, 2011 23:57

Storage view cannot connect to virtual centre

Error occured during data collection
Unexpected error in StorageVIEW Service!.
6 people have
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  • rich.fierling
    rich.fierling May 15, 2011 17:39
    I'm having the same error; found some log files that may help in the C:\Documents and Settings\All Users\Application Data\VKernel\StorageVIEW?

    SVService.log
    StorageView.log
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  • rich.fierling
    rich.fierling May 15, 2011 17:49
    In the StorageView.log file I'm getting the following error:
    File read error: The process cannot access the file 'C:\Documents and Settings\All Users\Application Data\VKernel\StorageVIEW\StorageView.dat' because it is being used by another process.
    5/15/2011 1:46:29 PM: loading data...
    5/15/2011 1:46:29 PM: No ESX stats data.
    5/15/2011 1:46:29 PM: data loaded
    5/15/2011 1:46:29 PM: Hosts: 0
    5/15/2011 1:46:29 PM: Datastores: 0
    5/15/2011 1:46:29 PM: Links: 0
    5/15/2011 1:46:29 PM: loading data...
    5/15/2011 1:46:29 PM: No data...
    5/15/2011 1:46:29 PM: No ESX stats data.
    5/15/2011 1:46:29 PM: data loaded
    5/15/2011 1:46:29 PM: Hosts: 0
    5/15/2011 1:46:29 PM: Datastores: 0
    5/15/2011 1:46:29 PM: Links: 0

    Shutting down the storageview app, restarting the Vkernal storage service, hasn't helped.

    The SVService.log is showing...
    13:48:49 EDT 2011: Getting contents for Datastore datastore-182
    Sun May 15 13:48:49 EDT 2011: Getting contents for HostSystem host-141
    May 15, 2011 1:48:56 PM org.apache.axis.client.Call invoke
    SEVERE: Exception:
    org.xml.sax.SAXException: Invalid element in com.vmware.vim25.HostHostBusAdapter - portWorldWideName
    at org.apache.axis.encoding.ser.BeanDeserializer.onStartChild(BeanDeserializer.java:258)
    at org.apache.axis.encoding.DeserializationContext.startElement(DeserializationContext.java:1035)
    at org.apache.axis.message.SAX2EventRecorder.replay(SAX2EventRecorder.java:165)
    at org.apache.axis.message.MessageElement.publishToHandler(MessageElement.java:1141)
    at org.apache.axis.message.RPCElement.deserialize(RPCElement.java:236)
    at org.apache.axis.message.RPCElement.getParams(RPCElement.java:384)
    at org.apache.axis.client.Call.invoke(Call.java:2467)
    at org.apache.axis.client.Call.invoke(Call.java:2366)
    at org.apache.axis.client.Call.invoke(Call.java:1812)
    at com.vmware.vim25.VimBindingStub.retrieveProperties(VimBindingStub.java:376)
    at com.vkernel.storageview.vc.VMWareConnection.getHosts(Unknown Source)
    at com.vkernel.storageview.vc.VcConnector.discoverFactBase(Unknown Source)
    at com.vkernel.storageview.service.ModelBuilder.build(Unknown Source)
    at com.vkernel.storageview.service.SVWinService$1.run(Unknown Source)
    at java.lang.Thread.run(Unknown Source)
    AxisFault
    faultCode: {http://schemas.xmlsoap.org/soap/envel...
    faultSubcode:
    faultString: org.xml.sax.SAXException: Invalid element in com.vmware.vim25.HostHostBusAdapter - portWorldWideName
    faultActor:
    faultNode:
    faultDetail:
    {http://xml.apache.org/axis/}stackTrac...: Invalid element in com.vmware.vim25.HostHostBusAdapter - portWorldWideName
    at org.apache.axis.encoding.ser.BeanDeserializer.onStartChild(BeanDeserializer.java:258)
    at org.apache.axis.encoding.DeserializationContext.startElement(DeserializationContext.java:1035)
    at org.apache.axis.message.SAX2EventRecorder.replay(SAX2EventRecorder.java:165)
    at org.apache.axis.message.MessageElement.publishToHandler(MessageElement.java:1141)
    at org.apache.axis.message.RPCElement.deserialize(RPCElement.java:236)
    at org.apache.axis.message.RPCElement.getParams(RPCElement.java:384)
    at org.apache.axis.client.Call.invoke(Call.java:2467)
    at org.apache.axis.client.Call.invoke(Call.java:2366)
    at org.apache.axis.client.Call.invoke(Call.java:1812)
    at com.vmware.vim25.VimBindingStub.retrieveProperties(VimBindingStub.java:376)
    at com.vkernel.storageview.vc.VMWareConnection.getHosts(Unknown Source)
    at com.vkernel.storageview.vc.VcConnector.discoverFactBase(Unknown Source)
    at com.vkernel.storageview.service.ModelBuilder.build(Unknown Source)
    at com.vkernel.storageview.service.SVWinService$1.run(Unknown Source)
    at java.lang.Thread.run(Unknown Source)

    {http://xml.apache.org/axis/}hostname:...

    org.xml.sax.SAXException: Invalid element in com.vmware.vim25.HostHostBusAdapter - portWorldWideName
    at org.apache.axis.AxisFault.makeFault(AxisFault.java:101)
    at org.apache.axis.client.Call.invoke(Call.java:2470)
    at org.apache.axis.client.Call.invoke(Call.java:2366)
    at org.apache.axis.client.Call.invoke(Call.java:1812)
    at com.vmware.vim25.VimBindingStub.retrieveProperties(VimBindingStub.java:376)
    at com.vkernel.storageview.vc.VMWareConnection.getHosts(Unknown Source)
    at com.vkernel.storageview.vc.VcConnector.discoverFactBase(Unknown Source)
    at com.vkernel.storageview.service.ModelBuilder.build(Unknown Source)
    at com.vkernel.storageview.service.SVWinService$1.run(Unknown Source)
    at java.lang.Thread.run(Unknown Source)
    Caused by: org.xml.sax.SAXException: Invalid element in com.vmware.vim25.HostHostBusAdapter - portWorldWideName
    at org.apache.axis.encoding.ser.BeanDeserializer.onStartChild(BeanDeserializer.java:258)
    at org.apache.axis.encoding.DeserializationContext.startElement(DeserializationContext.java:1035)
    at org.apache.axis.message.SAX2EventRecorder.replay(SAX2EventRecorder.java:165)
    at org.apache.axis.message.MessageElement.publishToHandler(MessageElement.java:1141)
    at org.apache.axis.message.RPCElement.deserialize(RPCElement.java:236)
    at org.apache.axis.message.RPCElement.getParams(RPCElement.java:384)
    at org.apache.axis.client.Call.invoke(Call.java:2467)
    ... 8 more
    java.lang.NullPointerException
    at com.vkernel.storageview.vc.VcConnector.discoverFactBase(Unknown Source)
    at com.vkernel.storageview.service.ModelBuilder.build(Unknown Source)
    at com.vkernel.storageview.service.SVWinService$1.run(Unknown Source)
    at java.lang.Thread.run(Unknown Source)
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  • Jonathan Klick EMPLOYEE
    Jonathan Klick (Official Rep) May 19, 2011 18:30
    Thank you for all of the information!

    This is a known bug and it will be fixed in the next release. In the meanwhile, if you’re looking to get better storage performance visibility, I might recommend taking a peek at the trial of performance analyzer:

    http://www.vkernel.com/download/perfo...

    Please let me know if there’s anything else I can do to help.

    Thank you!
    good solution! good solution! (undo)
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  • Mark Whitmarsh
    Mark Whitmarsh May 26, 2011 06:40
    Perhaps you should let your sales staff know so they don't send out emails advertising a product that doesn't work! vEmbarrassing.
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  • Markus
    sad I’m frustrated
    Markus May 26, 2011 13:19
    ...we have the same problem, (after receiving mail form sales) investigating time to install and troubleshoot - now we found this thread. a little bit frustrating...
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  • mayurmeh
    sad I’m frustrated
    mayurmeh June 20, 2011 06:39
    Storageview is not working at all.

    Free tool without support, doesnt work.
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  • C
    sad I’m frustrated
    C July 22, 2011 18:55
    About three months after someone mentioned it and its still broken.

    I wish they had put a disclaimer on the site I DL it from and those emails saying "come try our product" about this.
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  • 172pilot
    sad I’m Frustrated
    172pilot November 14, 2011 14:25
    Any idea when this will be fixed? Seems odd that 6 months or so later, the buggy version is still apparently around for download...
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  • sir.robiwan
    sad
    sir.robiwan December 20, 2011 09:32
    holly shit - trued now (20.12.2011) and the bug ist still there. Similar experiances with other vkernel "free tools"...
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